Product, Features & Workflow Updates

Spring Updates

Can you believe it’s the springtime already? We have been so hard at work we’ve hardly noticed the snow around us disappear. In fact, we’ve been so busy with...

May 4, 2021

Analytics

Executive Reports Upgrade

Goodbye to the past, hello, 21st century. The Executive Report is a key reporting tool that allows folks to build custom reports with ‘recipes’. This means,...

April 8, 2021

Seller Ratings

Instant Survey Customer Service Routing

We pride ourselves on giving our clients the resources necessary for meeting their customers where it matters most. Our latest Instant Survey updates help do...

March 30, 2021

Seller Ratings

🧱 Local / Multistore Store Report Update (csv download now available)(upgrade)

After discussion with one of our clients, we wanted to make the snapshot of overall store performance more clear and easier for you to pull analysis from....

March 18, 2021

Seller Ratings

🧱 Hello, Checkout Survey 2.0 (upgrade)

The Instant Survey is dead, long live the Checkout Survey. So this isn’t just a naming convention change on our platform, but a full-on update to our classic...

March 10, 2021

New Plans Structure

ResellerRatings has been expanding fast. Our current way of making our product offering available to clients really doesn’t make sense. We have so much in...

March 2, 2021

ResellerRatings.com

🧱 Reporting Reviews (upgrade)

Every single review that gets reported on ResellerRatings goes through a manual review verification process. We wanted to classify these as well as give our...

February 26, 2021

Product Reviews

🧱 Product Reviews – Upgraded Coverage Report (upgrade)

Review coverage is a super important metric to us. We like to talk about it a lot with our clients. The more reviews you have covering your products, the...

February 25, 2021

Seller Ratings

🧱 Instant Download of Reviews (upgrade)

You can now download your survey CSV INSTANTLY without having to wait for the report to process. Work faster, and better with this update. We had a lot of...

February 24, 2021

Product Reviews Seller Ratings

It’s March already?

Wow, with our heads down – time flies. We spent January and February releasing a bunch of new product, optimizing the collections process, we didn’t even get...

February 24, 2021