Product, Features & Workflow Updates

Seller Ratings

Update – Removal of Survey Incentivization

The Coupons functionality is evolving fast on ResellerRatings. Due to changes from our Seller Ratings partners and providers – we’re adjusting the...

August 27, 2020

Algorithm Part II – Rating scale change

While not quite an algorithm change we are changing our score display scale. Read part I here. We’ve been working on aligning our rating scale for all our...

August 19, 2020

ResellerRatings.com

Storefront Updates – Edited Review Transparency

So we noted something that we thought was interesting that was potentially confusing on the ResellerRatings storefront. When a review is ‘published’ on...

August 17, 2020

ResellerRatings.com

Storefront Updates – New Ratings Data Insights and more.

We’ve made a couple of new additions to the data on the ResellerRatings Storefront to improve transparency. We think these changes will help ease the...

August 14, 2020

Seller Ratings

Algorithm Update – Part I

See part II here – Score Scale Update To learn more about the current algorithm, check this out....

July 22, 2020

Introducing new Policy information about your store.

NEW UPDATE – July 6th 2020 – We’ve temporarily rolled back our policy update to make some further adjustments to the storefront. We will be rolling it out...

May 28, 2020

Product Reviews

Product Reviews / SKU Coverage Report

Introducing the Product Review Coverage Report. ‘Review Coverage’ is a very important idea. The higher review coverage you have over your assets, the more...

May 15, 2020

Seller Ratings Analytics

Track and Monitor

We’ve been collecting reviews for almost 10 years now. Unlike many review vendors out there, in the background, we’ve been collecting several other important...

April 21, 2020

A response on Covid-19

Our team has established a new merchant blog (Inside ResellerRatings) for our clients that goes in-depth regarding new developments in the industry, retail...

April 7, 2020

Analytics

Update – New Filter by Reply

As we push a variety of new flagging measures across our portal, we’ve gotten feedback from customers having trouble filtering reviews they have already...

January 15, 2020