Product, Features & Workflow Updates

Product Reviews ResellerRatings.com Seller Ratings

Product Update: Polishing Workflows & Enhancing Reliability

We believe that while major features grab the headlines, it’s the reliability and smoothness of your daily workflow that truly matters. Our latest deployment...

January 30, 2026

ResellerRatings.com

Review Flagging Schedule - Holiday Season

Holiday Schedule & Review Timing Update During the holiday season, we intentionally give our team additional time and flexibility to be present with their...

December 24, 2025

Product Reviews Seller Ratings

🚀 New Release: Revenue Attribution for Custom Survey Questions

Unlock deeper insights into what truly drives customer value We’ve expanded our analytics to bridge customer sentiment with revenue impact — now available...

December 15, 2025

ResellerRatings.com Seller Ratings

Temporary Survey Service Disruption — Surveys (Fixed)

Temporary Survey Service Disruption — Update Over the weekend, we experienced a temporary disruption affecting our survey services from Friday 2:00pm EST...

December 15, 2025

New updates to Revise a Review - Expanded

A Better Way to Request Review Revisions Hey everyone — we’re excited to share an update to our Revise a Review feature! Previously, when you opened a review...

October 21, 2025

Product Reviews ResellerRatings.com Seller Ratings

🚀 Introducing the New HUBS Experience: Your Command Center for Reviews, Ratings & More

Managing your brand’s reputation, product reviews, and shopper engagement shouldn’t feel like a scavenger hunt. That’s why we’re excited to launch the...

August 8, 2025

ResellerRatings.com

Incoming new Flag - Tarrifs

Tariffs are here and it's going to have unprecedented effects on e-commerce business, squarely out of control of most mom and pop locations. We’ve always...

April 6, 2025

🚀 Introducing an Updated Direct Messaging Experience for Product Reviews

Hey everyone, Nish from the Product Team here! We’re thrilled to introduce an exciting new feature that will completely transform how you engage with your...

March 11, 2025

ResellerRatings.com

API Invite Access & New Platform Integration Guides

We’re thrilled to announce some quality of life updates to our API and Invite API features that are designed to make managing your reviews and integrations...

January 10, 2025

Seller Ratings

Shopper Reply Filter

Reputation - Finding Direct Shopper Replies Here's how to find out when shoppers directly reply back to your reviews One of the most valuable ways to build...

November 7, 2024