🚀 Introducing the New HUBS Experience: Your Command Center for Reviews, Ratings & More

Managing your brand’s reputation, product reviews, and shopper engagement shouldn’t feel like a scavenger hunt. That’s why we’re excited to launch the brand-new HUBS section in your ResellerRatings dashboard — your centralized control center designed to streamline everything you need, right when you need it.

What Are HUBS?

HUBS are dedicated spaces for each of our core apps — Product Reviews, Seller Ratings, Social Q&A, Visual UGC, and Feedback — where you can dive deep into functionality, setup guidance, moderation tools, and analytics. Think of them as a launchpad for each app, giving you a bird’s-eye view with fast access to everything that matters.

Why We Built It

We’ve heard from clients that it can be hard to track down settings, find what needs moderating, or even know where to begin with each product. The HUBS solve this by:

• Guiding Setup — Each hub walks you through how to get started fast.

• Centralizing Links — No more jumping around tabs. Key actions, settings, and demos are all in one place.

• Highlighting Moderation Needs — Quickly see reviews, images, or Q&A items awaiting action.

• Showing AI Activity — Review AI-generated tags and auto-flagged content at a glance.

What You’ll See Inside Each Hub

• Performance Stats: Total reviews, average rating, and sentiment breakdowns.

• Inbox Alerts: Open cases, flagged reviews, and pending moderation queues.

• Settings Access: Instant access to collection tools, customization options, and alerts.

• Product Demos: See how your live content looks and performs in action.

• AI Insights: Review tags generated by our AI models to gain shopper intelligence.

A Better Way to Manage Your Review Ecosystem

The new HUBS are about clarity, efficiency, and control. Whether you’re onboarding a new team member or optimizing your review strategy, HUBS give everyone a fast, intuitive way to navigate ResellerRatings’ features — without hunting through tabs or menus.

So go ahead — log in, explore the HUBS, and take command of your customer experience.