🚀 New Release: Revenue Attribution for Custom Survey Questions

Unlock deeper insights into what truly drives customer value

We’ve expanded our analytics to bridge customer sentiment with revenue impact — now available directly inside your Custom Question Reports.

With this update, you can now:

See total and average cart value for each response choice

Understand which segments drive the most revenue

Identify high-value customers by loyalty, source, or feedback

Prioritize experience improvements with direct financial outcomes

Compare sentiment (e.g., NPS groups) against real revenue contribution

Example Use Cases

• Which acquisition channel delivers the highest-value new customers?

• Do Promoters spend more than Passive customers?

• Are long-time customers generating higher lifetime value?

• How much revenue comes from referrals vs. paid channels?

• What operational improvements matter most to our most valuable buyers?

What Customers Can View Today

• NPS groups (Promoters / Passives / Detractors) by revenue

• Custom multiple-choice questions enriched with revenue

• Cart value distribution to identify high-ROI customer actions

• Seamless aggregation with existing Seller & Product Review analytics

Why This Matters

Feedback without a revenue context is incomplete.

With this feature, brands can see which customers matter most and make smarter marketing and CX investments — grounded in real dollars.