This week at ShopperStream... Google made some serious changes. Let's take a deep dive.

Development Update

Our development team has been hard at work the last few months, let's take a look at a few updates from our dev team.

• Reputation Tracker Enhancements - we made significant updates to our Reputation Tracker workflow to ensure the most beneficial data was making it into the dashboard.

• Feedback Improvements

  • Made upgrades to the mobile responsiveness for the Hosted version of the Feedback Surveys

  • Added a "Close" button to the Hosted Feedback Surveys

  • Logo Size has been increased on all Feedback Surveys

• Social Q&A

  • major improvements to the back-end functionality to allow a more seamless process of adding questions/answers to multiple products.

  • fixed an issue with Social Q&A notifications

The updates above round out the major updates to the platform.

With 2023 coming to a close our development team is heads down on platform stability for the remainder of the year. We do have one major release coming before we kick off 2024.

No spoilers.....

Google's Major Organic Listing Update

Google has recently introduced 'Seller Ratings' for organic mobile listings in the US. This update comes after more than two years of testing, and it offers a promising opportunity for e-commerce websites operating in the US market.

These ratings are calculated based on various data sources, including Google Customer Reviews, aggregated performance metrics, and Shopping reviews for your domain. To maintain a high Seller Rating, businesses need to consistently provide excellent customer service, gather positive reviews, and address any issues promptly.

Check out the full article here.

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