ResellerRatings Release Team
Product Reviews Seller Ratings Weekly Update

This Week at ResellerRatings - Timing Review Requests

AUTHOR: ResellerRatings Release Team

This week at ResellerRatings, we talk about the perfect time to initiate your review requests to your customers. Timing is everything, at that means for reviews too! So much great stuff is coming down our pipeline but let's focus on today. One day at a time!

Development Update

This week's development release was again focused on bug fixes and maintenance. We look forward to sharing more about our next big release for 2023 in the coming weeks.

  • Fixed an issue where the review collected data was displaying out of order in TrustHQ

  • Fixed an issue in Feedback where saving a campaign would not disengage the yellow warning bar

As businesses strive to establish their online presence and attract more customers, online reviews have become a vital component of their success. According to a survey by BrightLocal, 91% of consumers between the ages of 18 and 34 trust online reviews as much as personal recommendations. Making sure the timing of your review requests lines up with the customer's "intention window" (when the customer is willing to leave a review) is one of the most important aspects of having a great conversion rate for your review requests.

Let's talk more about how timing your review requests in a more meaningful manner can impact your conversion rate for review requests. Click here for the full article.

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See you next week

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