This Week at ResellerRatings - Ask to Revise Best Practices

This week at ResellerRatings, we're revving the engines for our next feature push of 2023!

Development Preview

This week, our development team was heads-down and focused on our next big release. That being said, here is a sneak preview of a few upcoming features planned for 2023...

• SMS Reviews

• Email Sequences (Set up precise email campaigns and integrate review requests)

• Webhooks - Push review notifications and updates into any digital channel so that your team can have every eye on your reviews

• A brand new review collection method

We look forward to sharing more in the coming weeks!

The "Ask to revise" feature in the case management toolset is the perfect solution for improving your customer reviews. This feature sends an email to customers, asking them to edit their reviews on ResellerRatings, which further syndicates and updates the review to your channel partners, such as Google. The feature is user-friendly, as it logs the customer in and validates the response, saving them time and effort in searching for their review. With this feature, your store and brand can address any issues and have it reflected in your score, leading to a better reputation.

Check out the full article here, for our complete best practices guide when it comes to using our Ask to Revise feature.

That's a wrap for this week at ResellerRatings.

See you next week