ResellerRatings Release Team
Product Reviews Seller Ratings Integrations Weekly Update

This week at ResellerRatings - Revise a Review Report

AUTHOR: ResellerRatings Release Team

This week at ResellerRatings, we are one week away from Black Friday.

Development Update

Our developers have been working hard to knock out some bugs and make overall improvements to the platforms. Check out some of the dev highlights for this week:

  • Added Cylex to supported Amplify sites

  • Added to support Amplify sites

  • Fixed an issue where a user was seeing errors when trying to edit their profile

  • Fixed an issue where widget reporting was still not loading properly

  • Adjusted the product review rating distribution chart to display 5 stars to 1

Lots of bugs are being squashed this week, thank you to everyone for reporting issues they came across.

We’re excited to announce that our new Ask to Revise Report is now live! This report will allow you to see which reviews have been edited by the revise a review request. This is a great way to track agent performance by who initiated the request and also how consumers are changing their reviews over time.

With this report, you’ll be able to see:

  • Which reviews have been edited

  • Who initiated the request

  • How consumers are changing their reviews over time

This report is a valuable tool that will help you understand how your agents are performing and how consumers are responding to your product. We hope you find it useful!

Check out our release video from our CEO Nishan below:

In addition to the release of the Ask to Revise Report, we wanted to include a demo that shows the complete end-to-end review management process. This video will give you insight into a few things:

  • Review Cases

  • Review Management

  • User Experience for Direct Message Replies (Dashboard Side)

  • User Experience for Direct Message Replies (Customer [reviewer] Side)

  • The Ask to Revise Process (Dashboard and Customer)

  • Ask to Revise Report

Holiday Shopping Countdown

Black Friday - 7 days

Christmas - 37 days

Let us know how we can help during this busy season!

See you next week

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